Returns
The 30-day cozy guarantee.
If your dog isn't obsessed, send it back — we'll cover return shipping and refund you in full.
How it works
- 1
Email returns@sheepcozy.com with your order number — or start a return from your account.
- 2
We'll email a prepaid return label within a few hours.
- 3
Drop the package off — your refund hits the original payment method within 3–5 business days of arrival.
Eligible
Unworn or lightly tried-on items in original condition, within 30 days of delivery.
Exchanges
Need a different size or color? We'll send the new one before the original arrives back.
Still have questions? Reach out to our team.